Reviews

Patti was very helpful and patient in helping me with my dental costs. She gave me great ideas on how to save money with my upcoming dental procedures. She also gave me information on other dental plans that may benefit me in the future. I will continue to use her as a resoucce for my dental insurance and other needs when it comes to dental costs.

Patty was so extremely helpful I highly recommend her to anyone. She helped me navigate the health insurance (Obama care) web site finding me exactly what was best fit for me.

Clear spoken and very detailed oriented. Kept me on focus nicely with a sweet and gentle manner...the best I've found to date...lovely lady

We just renewed our Medicare Advantage and did it with Patti again. As usual she is very patient and helpful explaining all our inquiries!

Patti is very helpful and thorough. She is always available to assist in any way she can. She is knowledgeable of the product which is a great benefit to her customers. Appreciate all her help.

Miss Patti Shotwell she has been with me through out many year and today 9/20/2022 she took her to explain to me about the enrollment package and I was very grateful to have her as my agent she explained to me over the phone,so that’s why I made my decision to continue with our she have a lot of patience, thank you miss Patti Shotwell.

Excellent service.

Health Insurance as it is, is overwhelming and complicated. Patti simplified it for me and provided a safe space and security to know that I can trust her to find that best program for my needs. She is truly wonderful and a pleasure to work with! Thank you Patti.

Patti was an absolute delight to work with. She is very professional, approachable, knowledgeable and explained things in a way that was easy to understand. Thank you Patti for all your help and guidance through this process.

Patti is not only an awesome sales rep she is thoughtful , patient , informative , she does not rush she takes her time to explain and makes sue her clients understand before proceeding . Awesome sales rep . I would recommend her in a heartbeat !

I wish I could give more than five stars for Patti! She helped me navigate Medicare just flawlessly and has always been there to answer any questions about my plan or updating my plan since the beginning. She is caring, knowledgeable and professional. I give The Insurance Lady an A+ on all counts!

Courteous and extremely helpful. Her knowledge is extremely helpful. A pleasure having our conversation.

I was lucky to find Patti from a highly positive review on Google. My Medicare Advantage plan had suddenly been canceled for 2026, and I needed help asap to find a new plan. Patti met with me (a plus) and carefully, patiently explained the whole process, pointing out my best options from the many companies she represents with no pressure whatsoever. She was so thorough, professional, and caring, making the whole process easy and comfortable. I would give her the highest recommendation! Definitely five stars!

When I found Patti online and asked her if we could have an in person meeting, she immediately said, of course ! She is very knowledgeable, very well prepared, and extremely patient. After that meeting and after many questions, I pretty much knew what I wanted. Patti guided me in the right direction and helped me finalize my Medicare decision with a lot less stress. I definitely would recommend her to anybody who is in the process of selecting Medicare and needs help sorting out though all the info . She was excellent !

She is the best!!! She deserves more than five stars, she is a very professional, and explains everything, I’m glad to have her.

Patti is very professional and friendly. She always helps

Patti is just great. From the day my husband and I met her, she helped work out Excellent medical insurance plan. Also, she is all ways available to answer her phone anytime. Patti has helped us out with little to big questions involving what exactly is provided by our health plans. She is excellent.

Very professional Patti made it very easy for what I needed Thank you

Insurance is always confusing talking to Pattie getting it all straightened out understanding all of the details she’s fabulous

Our dentist dr Zilbering from Sage Dental Coconut Creek FL has recommended me Patti. I texted her and left voice message- she replied same night and called next morning. She was about an hour on the phone with me trying to find the best dental insurance for our abilities and needs. Her search brought as a best option, AARP DeltaDental, an insurance that she can’t be financially benefited, but she took out interests in heart and provided to me all the instructions how to book this insurance myself. I deeply appreciate Pattie’s help and would like to recommend her to other customers.

Patti and her team are not just knowledgeable. They are personable, patient and extremely helpful. There is no need to look anywhere else - Patti has got you covered. Literally. Many years of first hand experience leaves no doubt. She is your go-to. Reach out: she never disappoints. 🙏

Patty checks all the boxes

I have a great experience working together with Patti chardwel team as my insurance lady she also helping my sister Jacqueline every year. It been a couple of years already since we have Patti always great satisfaction great service very polite very professional I will definitely recommend Patti 's team to anyone who needs assistance with the needs of the insurance

Great service and professional service and attention.

When it comes to medicare insurance, Patti is extremely knowledgeable on all of the various choices that pertain to your individual needs. She makes it easy and explained it in terms a novice like me could understand. I highly recommend her!

Patti is the absolute best caring insurance professional advisor. I would give her more then 5 stars if possible. My husband and I needed short term insurance prior to medicare and she helped us navigate the insurance maze to determine best options for us. We are so fortunate we found her.

Her experience, her dedication, her patient explanations and her lovely disposition all add up to a 5 star lady! Call her and she will return your call promptly and take the time to explain everything either in person or via phone, text etc

Very professional, always satisfied, I'm very glad to have a service with you,

Patti is a very caring and professional individual who definitely adds the human touch in her duties. I am truly a happy client and I endorse her 100% for the best services that such an agent can offer. Thanks Patti for all that you for me as a senior citizen. Your patience, guidance and diligence are exceptional.

Patti helped me get the best plan possible and spent hours with me at my house too make sure that I was satisfied (which I am)and got me a fantastic plan. She really goes above and beyond to help, I'm so glad that I found someone like her she is there for me EVERY YEAR if needed and I couldn't be happier. THANK YOU Patti for your professionalism and support and caring about your clients

Pattie has been my Broker for several years, Professional, knowledgeable, patient and a total rockstar!" Trustworthy, responsive, and A true expert in her field. I'm always happy to recommend her to all my friends & Family

Patti is very knowledgeable, kind and patient. She takes the time to explain in detail. She will answer all of the questions and does not rush. We appreciate and value her expertise.

Patti is the best! I was so befuddled and stressed by all the Medicare choices when I turned 65. And then there was Patti! She was friendly, patient, knowledgeable, and conscientious. She guided me to the right choice and checks in with me every year to make sure I still have the best coverage possible. I have recommended her to my best friend who in turn recommended her to other family members. That’s really the highest possible recommendation.

To all new to Medicare, do not pass up on having Patti help you navigate all of your options.She is knowledgeable on many plans in south Florida, and will research to find the plan best for you. She knows about premiums,drug cost, specialist, hospital visits,urgent care and much more. You feel like you are her only client, because she spends so much time explaining everything. She even made me a list of primary care Doctors accepting patients near me, with phone numbers and addresses. Please call her, she is a light in this Medicare maze. You will be so glad you did.

Patti is so pleasant to work with. She has helped my wife and I when we were looking for health insurance to fit our need. She was very through checking compatibility with our doctors and medications and she has always delivered the best product. We are very happy we have Patti to look to for our needs. We highly recommend her!